• Select your desired product, choose your size, and click Add to Cart.
• Proceed to checkout, enter your delivery details, and select your payment method.
• Our team will call you to confirm your order before dispatch.

• Cash on Delivery (COD): Confirmed during the verification call.
• Card Payment: Confirmed after successful payment verification.

Currently, we only deliver within Pakistan.

The standard delivery charges per order are PKR 150 for orders under PKR 3000.

Yes. Once dispatched, you’ll receive a tracking number via WhatsApp, SMS, or email.

• Size exchange allowed within 7 days of dispatch.
  
• Item must be unused, unwashed, and in original packaging with tags.
  
• Video proof of condition is required before approval.
  
• If the requested size is unavailable, store credit valid for 90 days will be issued.
  
• Refunds are not offered.

If you receive the wrong or a defective product, contact us within 48 hours with a clear video showing the issue. We’ll arrange a free replacement.

Some designs are limited edition and won’t be restocked.
Others may return based on demand.
Follow us on Instagram @novera_pk for restock updates.

Every product page includes a detailed size chart.
For further guidance, you can contact our team for personalized advice before ordering.

You can reach us through:

• Instagram DM: @novera_pk
• Email: ahmed@noverapk.com
• Phone/WhatsApp: TBD